Bob & Sal's Quicky Lube 2.0

No greeting at upon arrival. Which immediately made me uncomfortable. A simple welcome goes a long way in making customers feel acknowledged and willing to ask questions. A simple "hello" and “smile”would greatly improve customer service. I should have read the reviews beforehand, as several people also commented on their rudeness. I will never come here again.

Went here for an inspection. Took me in immediately and completed the job fast and easy. This was the best experience I have ever had getting an inspection. Spoke for a while with Bob at the front desk and was extremely happy with the service. 5 stars.

Got an oil change from them for $40 and a couple days later my low oil pressure light comes on. Brand new 2024 Honda. Gets towed to Honda and they said whoever did the oil change last didn’t tighten my drain plug all the way which led to oil dripping out. After Honda inspecting my engine for damage, cleaning the entire bottom of my car, and changing my oil, it was a $542 charge from Honda for this mistake on this shops fault. Fortunately this shop paid in full for their mistake after a bit of back and forth with the owner. DO NOT COME HERE. I got lucky with this but others might not be. Could have been an entire $12,000 engine replacement.

The worst of the worst. My girl has been using them for years and last year convinced me to go there. The service was horrible and the guy behind the desk was belligerent. I never went back. My girl continued to use them, until they botched up her oil change by stripping the oil filter, right before she went on a long trip. By the time she got there, she leaked out all her engine oil, and we were lucky the engine didn't blow. Or worse. Who knows what damage it caused that will manifest in the future.

I’ve been here quite a few times now and they always provide outstanding service. The employees are friendly, the oil change is so quick sometimes quicker than 10 minutes, and very reasonably priced. I highly recommend.